If you can compose an email and login to a dashboard, you've got what it takes. We made it very simple to view all your orders, keep in touch with your customers, and run your whole online restaurant business from one dashboard. Our Design Team can set up custom email blasts, social media imagery, print marketing, website graphics, and more. Everything you need will be waiting for you in your new dashboard, and we show you how to automate everything.

Restaurants pay zero commissions, and are only charged a monthly fee for the Loyal platform. Check out our pricing page for details.

Customers pay a few cents at check-out to cover things like live order support from our staff, data charges for driver tracking, and SMS messaging. This customer fee depends on ordering size. The fee ranges between 5 cents to 99 cents per order.

How we process online transactions sets us apart from other online services. Like many online services, we use STRIPE for processing transactions. However, we created a choice at checkout for your customers to earn Loyalty points based on which method of payment they choose. Depending on the payment method, your online order can be as low as 1% per transaction. Standard Stripe pricing for Credit Cards is 2.9% +.30 cents per order. By increasing loyalty points with ACH payments rather than credit cards, you are more likely to see a majority of your orders through ACH for a low 1% fee.

No. There are never any contracts. Restaurants need only give 30 days notice when terminating service. Restaurants who make annual payments will receive a prorated refund.

Orders can be received on any tablet, smart phone, or computer. Most restaurants prefer to have a tablet connected to a printer for Restaurant Staff, and most owners and managers keep track of everything by logging in on their own device. We can provide you with a tablet and printer setup. We also have integrations with most POS systems.